Points To Remember
●New opportunities to
delegate should always be sought.
●Interference should
be avoided unless absolutely necessary.
●Staff training should
be given priority to ensure that effective skills are developed for future
delegation plans.
●Possessive feelings
about work are negative and unproductive.
●Delegation involves
the loss of direct control but the retention of overall responsibility.
●Responsibility for an
entire task should be given to one employee whenever possible.
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Retaining Tasks
There are some responsibilities that a
leader can’t delegate. These include key areas, controlling over all
performance, meeting strategic objectives, and confidential human resource
matters-how people are rewarded, coached and counseled. You may also need to
supervise dealing with important customers if delegating ultimate responsibility for these contact wound
endanger the relationship.
Providing
Support
An open-door policy aids effective
delegation. The delegate should be able to approach the delegator at any time
for advice, informstion or revision. The delegator should also be able to
approach the delegate, whenever necessary, for an informal, encouraging
discussion on how the task is going. If the delegator visits too often, either
this is bad delegation , or the delegation is going badly. If delegates come
through the door too often, they are either insecure or inadequate. If you are
confident in their ability, give them a clear massage. “I am confident that you
can manage.”
Checking Progress With Delegates
When discussing progress with delegates, use
positive questions, such as those below,
“Is there
any thing you want to bring to my notice?”
“I see that costs are overrunning. What
steps are you taking to bring them back in line?”
“We
failed to meet that target. Any suggestions as to how that might have
happened?”
“How do
you think we can avoid making this mistake again?”
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Developing
Delegates
Look out for signs that the delegate is
taking too much on his or her on shoulders, and not allowing people who work for
them to show initiative and tackle their own tasks without interference.
“Getting out of the way” is the key to getting best from others, and applies to
the delegates too. Encourage delegates to think issues through and come up with
answers to problems before bringing them to you . the most important lesson to
the delegates is that of being accountable for results, with no opportunity for
excuses.